Platform
A branded customer portal that stays accessible
Letting customers apply their own colours is a good feature and an accessibility hazard. How to allow branding without shipping unreadable text.
9 min read · Reviewed 2026-09-21
ArticlesPlatform
Access, security, brand and the things that hold it all up.
Platform
Choosing a readable brand palette from a logo
Extracting colours from a logo gives you a starting point, not a palette. What to do with the result so the interface built from it is still readable.
8 min read · Reviewed 2026-09-21
Platform
Multi-tenant permissions for hosting teams
Who can suspend a customer, who can issue a refund and who can read a credential are three questions. Collapsing them into admin-or-not is the usual mistake.
10 min read · Reviewed 2026-09-21
Platform
Backup and restore drills for a hosting platform
A backup you have never restored is a hope. What to drill, how often, and the difference between restoring a database and recovering a business.
10 min read · Reviewed 2026-09-21
Platform
API credentials: least privilege, storage and rotation
A hosting billing system holds credentials that can delete a customer's website. How to scope them, where to keep them, and how to rotate one without an outage.
10 min read · Reviewed 2026-09-21