Invoices, charges, renewals and the money questions underneath them.
Billing
Feature lists do not separate hosting billing systems. Seven questions do, and most are about what a system does when something goes wrong rather than when it works.
10 min read · Reviewed 2026-09-21
Billing
Two ways to collect money for hosting, with different cash flow, different disputes and different failure modes. Which one you have is often an accident.
9 min read · Reviewed 2026-09-21
Billing
Renewal is not one event. It is a notice, a charge, a grace period, a suspension and a deletion — and the gaps between them are where customers are lost.
9 min read · Reviewed 2026-09-21
Billing
Recurring revenue, churn and lifetime value are easy to compute and easy to compute wrongly. The common errors all point the same way: too optimistic.
10 min read · Reviewed 2026-09-21