The day-to-day of selling and supporting hosting.
Running a host
The decisions that make a small hosting business sustainable: what you sell, how you bill, who answers support, and what happens when provisioning fails.
11 min read · Reviewed 2026-09-21
Running a host
A provisioning request that does not come back is the hardest case in hosting automation. Here is the bookkeeping that stops one hosting account becoming two.
12 min read · Reviewed 2026-09-21
Running a host
A shared inbox stops working at the third member of staff. A board with one owner per conversation is the cheapest fix, and ownership matters most.
8 min read · Reviewed 2026-09-21
Running a host
What to verify before the first real customer depends on a new hosting platform, ordered by how expensive the mistake is to discover later.
11 min read · Reviewed 2026-09-21